Internal Chats & Messages Software built to keep your teams aligned and engaged. Internal Chats & Messages Software allows you to send instant messages, create group chats, share files and link conversations to tasks and projects—all from one platform. Internal Chats & Messages Software in CRM9 ensures communication stays relevant, traceable and connected to your business workflows, so your team stays productive and well-coordinated.


Collaborate without leaving your workflow. Chat with your team in real-time within CRM9 while viewing client details, managing tasks, or tracking projects. No more app-hopping to share updates or clarify details—discuss and decide instantly without losing focus, ensuring your team moves quickly and efficiently.

Talk where the work is happening. Attach conversations to specific clients, tasks, or projects so your discussions remain organized and searchable. Need to clarify a project deadline or update a client status? Keep those chats tied to the relevant record for easy reference, reducing confusion and helping your team stay informed.

Stay in the loop, without the overwhelm. Get instant notifications for mentions, replies, and important updates so you never miss a critical message, while controlling notification preferences to reduce distractions. CRM9 ensures you’re informed without constant context-switching, helping your team stay productive and connected.